Terms of Service

Last updated: March 20, 2026

1. Acceptance of Terms

By accessing or using SuiteCRE ("the Service"), operated by SuiteCRE Inc. ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

SuiteCRE is a commercial real estate customer relationship management platform that provides deal tracking, contact management, AI-powered broker assistance, document management, calendar synchronization, and related tools for commercial real estate professionals.

3. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Subscription and Billing

Access to the Service requires a paid subscription. Subscriptions are billed monthly via Stripe. Prices are listed on our billing page and may change with 30 days' notice. AI message usage beyond your plan's included allowance is billed at the published overage rate. You may cancel at any time; access continues until the end of the current billing period.

5. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes
  • Upload malicious code or attempt to exploit vulnerabilities
  • Share your account credentials or allow unauthorized access
  • Exceed reasonable usage patterns or attempt to circumvent rate limits
  • Scrape, reverse-engineer, or copy substantial portions of the Service

6. Data Ownership

You retain ownership of all data you upload to the Service, including contacts, documents, deals, and communications. We do not claim ownership of your data. You grant us a limited license to store, process, and display your data solely to operate the Service.

7. AI Features Disclaimer

The AI broker assistant, market intelligence, and document analysis features are provided for informational purposes only. AI-generated content may contain inaccuracies. You are responsible for reviewing and verifying all AI outputs before acting on them. We are not liable for decisions made based on AI-generated content.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUITECRE INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9. Termination

We may suspend or terminate your account for violations of these Terms. Upon termination, you may request export of your data within 30 days. After 30 days, we may delete your data in accordance with our Privacy Policy.

10. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

11. Contact

Questions about these Terms? Contact us at legal@suitecre.com.